The Cookie Journey

Shipping & Orders

Orders can be placed Sunday through Saturday. Orders received by Saturday will be shipped out the following Monday.

  • Place Your Order

    Orders can be placed anytime from Sunday through Saturday.

  • Order Cutoff

    All orders placed by Saturday will be shipped the following Monday.

    Orders placed after Saturday will be shipped the next week.

  • Shipping Confirmation

    Once your order ships, you’ll receive a confirmation email with tracking information.

  • Enjoy Your Cookies

    Your cookies will arrive fresh and ready to enjoy! Check out our "Cookie Care" page for storage and reheating tips.

FAQ's

Frequently Asked Questions

What is the shipping and delivery time frame?

Orders can be placed Monday through Saturday for that week's menu.

Orders received by Saturday will be shipped out the following Monday.

You will receive a shipping confirmation email with tracking information once their order has been dispatched.

Delivery times may vary depending on your location

Can I get free shipping with my order?

Yes, free shipping is available after an $85 purchase!

How are the cookies packaged for shipping?

Our cookies are individually wrapped and carefully packed to ensure they arrive fresh and intact, no matter where you are!

Do you ship nationwide?

Absolutely! We ship our cookies anywhere in the U.S., Puerto Rico, and Hawaii, so you can enjoy Kekas Cookies no matter where you live.

You can also find us at local markets. Follow us on social media for updates on where we’ll be next!

How can I track my order?

Once your order is shipped, you'll receive a shipping confirmation email with a tracking number to monitor your delivery.

What is your return policy?

Due to the perishable nature of our cookies, all sales are final. However, if there is an issue with your order, please contact us, and we'll do our best to make it right!

How do I store my cookies?

Keep your cookies in an airtight container at room temperature for up to a week, or freeze them for up to 1 month for longer storage. Check out our Cookie Care page for more tips!

Can I customize my order for events or gifts?

Yes! We offer custom orders for events, corporate gifts, and special occasions. Contact us to discuss your needs, and we’ll create the perfect cookie package for you.

Do you offer vegan or gluten-free cookies?

We are working on expanding our menu to include vegan and gluten-free options soon! Stay tuned for updates on our social media and website.